Privacy Policy

Effective Date: June 15, 2025

At Prime Palmetto Cleaning Solutions , we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, request a quote, or interact with us online.

Information We Collect

We may collect the following types of information:

Contact Information: such as your name, phone number, email address, and service address
Service Details: information you provide about the type of cleaning services requested
Website Usage Data: including IP address, browser type, and pages visited, collected via cookies and analytics tools
Communication History: records of your interactions with our team via email or contact forms

How We Use Your Information

Your information may be used to:

Provide and manage cleaning services
Respond to inquiries or provide quotes
Improve website experience and customer service
Send updates, promotions, or service reminders (only if you’ve opted in)

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your data is only accessible by authorized personnel and is stored in secure systems.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party providers who assist in operating our website or servicing clients, provided they agree to keep this information confidential.

SMS Communications & Data Usage

By providing your mobile number to Prime Palmetto Cleaning Solutions, you consent to receive text messages (SMS) regarding service updates, appointment reminders, promotions, and account-related notifications. Message frequency may vary based on your interactions with our team.

Standard message and data rates may apply depending on your mobile carrier plan. Prime Palmetto Cleaning Solutions is not responsible for any charges incurred as a result of SMS communications.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For help or more information, reply HELP or contact us at info@cleanwithprime.com.

We respect your privacy and will never sell or share your mobile number with third parties for marketing purposes.

Cookies & Analytics

Our website may use cookies to improve user experience and analyze site traffic. You can choose to disable cookies through your browser settings.

Your Choices

You have the right to:

Request access to the personal data we have about you
Request corrections or deletion of your data
Opt out of promotional emails at any time

Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Prime Palmetto Cleaning Solutions
Office Address: 4900 O'Hear Avenue, Suite #100 #5090, North Charleston, SC 29405
Phone Number: (843) 732-2007
Email Address: info@cleanwithprime.com